Troubleshooting
I'm having issues with my phone
Phone issues can crop up for different reasons. However, the fix is often very simple. My phone won't seem to register. Your phone not registering can be caused by a dis-junction between your phone and the SIP server or a localized SIP Server and its ...
TestingYour Connection
During setup, it's advised you have a laptop or PC directly connected to the Firewall for configuration. When you open your browser, navigate to either simplewan.com or Google.com. You will see one of 3 screens: The website you visited (properly ...
Help! I don't have internet!
There can be several things that happened as to why you don't have internet. Here are a few things to do in those cases. Log into your Dashboard to check the Site Status first. To see the site Status, go to the site that is down and look at the upper ...