Alerts, Messages, and Login Profile
- Login specific alerts and messages will be displayed next to the
current Login Profile in this location. See the bottom of this page for
switching between Basic and Advanced Views from the Logged in as menu.
Bandwidth Monitoring - This is daily throughput in megabits showing both upload and download.
Location and General Information
- This provides a physical location based on address provided, IP
information, Site Status, sync and check in times, dynamic DNS address,
current firmware, hardware type, and the options to enable Speed Test
Mode or reboot the site. Do practice caution as the reboot button is
very close to the button to enable the Speed Test Mode. A warning will
popup confirming that the site should be rebooted as a safeguard.
Speed Test Mode allows the user to Run a speed test without the
Traffic Prioritization activated. This allows raw Speed Test data to go through the unit.
Features - These are the additional add-on features that are enabled or disabled on this site .
Call Quality - This is the mean opinion score of all VoIP calls on network. Click the graph for more detail into individual calls.
Latency - This is the average connection response time.
Jitter
- This is the average variation in the delay of received packets on
the network (lower is better). Jitter is the difference between the
lowest and 95th percentile latency measurements in the past 24 hours. 95
percentile means that the top 5% of latency measurements are ignored,
so that infrequent spikes do not skew the result.
ISP SLA (Service Level Agreement) - The amount of time a site is online (used to track ISP service level)
*Note that the ISP SLA value can be changed from the site edit button
located on the dashboard page of the account. There, one can enter a new
date for the ISP SLA to start.
Packet Loss - This is the percentage of ping failures versus the total number of pings in the past day. The box can be clicked for additional information.
CPU - This is the amount of CPU usage by this device. This is not an average and only the most recent sync information is shown.
Memory
- This is the amount of memory usage by this device. This is not an
average and only the most recent sync information is shown.
WAN 1 ISP
- This is the ISP of the site in question. This is provided by public
routing records. (If those records are wrong, this may present
inaccurate information.) WAN 2 ISP appears when Failover/Load Balancing is enabled.
SQS - A
score provided by our unit that shows the overall quality the unit has
checked. This includes all inbound and outbound traffic as well as other
traffic that goes through the unit. For more details, click here.
Temperature - The Temperature the unit is currently running. Yes, it will show a hot temperature as our unit uses fanless heat dissipation.